Welcome to our FAQ and Online Resources Section
At Westate Diesel Systems our philosophy of honesty and sincerity coupled with high business morals and ethics makes it easy for us to put the customer before profits, ensuring a win/win outcome for all parties. Our expertise is unrivalled in our field and we're confident that any questions or issues you may wish to raise with us will be fully resolved in the most professional fashion.
Need to find out more?
Below you'll find the FAQs as a quick reference however if you would like more detailed product, service or company info, please contact us directly.
What’s your return policy?
Return any of our products within 30 days of purchase for our money back guarantee. If a banking fee or surcharge has been applied, only the product value may be eligible for a refund. To comply with the guarantee, the product must be unused, undamaged and packaged correctly inside it's OEM/ supplied packaging. If the product does not meet these requirements then the money back guarantee. However, there may be an additional returns facility for special circumstances which may be available. For more information, please contact us.
Do you ship overseas?
Yes. We are based in Western Australia, shipping Australia-wide and overseas. For more information, please contact us.
Do you provide field services or mobile technicians?
Of course! Our friendly and knowledgeable service engineers are available to conduct field installations, maintenance and routine services Australia-wide. For more information, please contact us.
How does the Spinner II® centrifuge work?
The Spinner II® centrifuge is a highly efficient bypass filtration device. It diverts a small sidestream of oil for processing and returns clean oil to the crankcase. Powered only by engine oil pressure, the centrifuge operates at speeds in excess of 6,000 rpm, generating a force more than 2,000 times greater than gravity. This force slings contaminants smaller than one micron out of your oil and packs them into a dense cake on the wall of the cleanable centrifuge bowl. A Spinner II® centrifuge flows up to two gallons of oil every minute, allowing it to clean the entire sump capacity of a typical heavy-duty engine 10-15 times an hour.